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Privacy Policy

Last Updated: 17-04-2020

This Privacy Policy (“Policy”) is issued by Relex Healthcare Services India Pvt Ltd having its Registered office at Second floor, Nish manor,25/2, Norris Road,Bengaluru – 560025 with CIN No: U52100KA2019PTC124644, (“Relex”), in compliance of the provisions of the Information Technology Act 2008 (“Act”) and the rules thereof, more specifically the Information Technology Intermediaries Guidelines Rules 2011 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, (collectively, “Rules”), signifying that our information collection and storage protocols have been reviewed for their compliance under the Act and Rules.

The protection of your privacy and your personal and sensitive information is of paramount importance to us. Accordingly this Policy details what personal information is collected by us, its manner of usage and the steps that we undertake to ensure its security and integrity. This Policy covers the information collected by [Insert] through the website available at the domain of https://relexhealth.com and our mobile applications (collectively, “Platform”). In the event that you have any queries or clarifications regarding this Policy, kindly address a communication to Relex Healthcare Services India Private Limited, Second floor, Nish manor,25/2, Norris Road,Bengaluru – 560025

You accept this Policy when you access or utilise our Platform and any of its features, functionalities and services, (collectively the “Services“). In the event that you do not agree with the entirety of this Policy without any exclusions or qualifications, you are to cease, desist and refrain from using the Services in any manner.

Over the course of registration on the Platform in the manner provided for under the Relex Terms of Use, available at https://relexhealth.com/, we will collect certain basic personal information including but not limited to:

  • Your name;
  • Your E-mail address;
  • Your date of birth;
  • Your home address; and
  • Your mobile phone number.

Further, in order to enable the provision of Services, we shall collect certain information about the mobile device utilised for registering on the Platform and accessing the Platform such as but not limited to:

  • Hardware Model;
  • Operating System Version; and
  • IMEI Code;

As Relex is a location-based service, we shall be collecting and processing information regarding your location from the GPS signals transmitted by your device and other sensor generated data that help us to determine your location for the provision of the Services.

Further, over the course of provision of Services we shall generate and store certain log information such as:

  • Your IP Address;
  • The webpage that you accessed the Services from;
  • Device event information such as crashes, system activity, hardware settings, browser type and language.

Relex also utilises cookies such as session cookies, authentication cookies and other tags and scripts for analysing trends, administering the Platform and tracking users’ activity on the Platform. You may control the use of cookies at the individual browser level. In the event that you reject the cookies, you may still use our Platform, but certain features and functionalities associated with the Platform will not be available to you.

We also use Local Shared Objects (“LSOs”), such as Flash cookies in order to store content information and your website preferences. Further third parties with whom we may partner with in order to provide certain features on our Platform or to display advertising content use LSOs in order to collect and store information.

In addition to the above we also collect unique application numbers relating the Relex account such as the application version number that is generated when you install or uninstall the Relex application.